University Registrar


University Registrar

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During January and February 2022, all client services are available online.  Please visit our information page for links to our eServices.


Payment Methods


Here you can find information on fee payment methods accepted by the University. Be sure to also review our Fee Policies.

Coronavirus (COVID-19) pandemic - Current Services and 2021-22 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage ( for the most up to date information.
Accepted Payment Methods include

For information about scholarships and Financial Assistance please see the Student Awards website.

These Payment Methods are NOT accepted for Tuition:
    • Over-the-counter payments (cash, cheque, Interac) at the Office of the University Registrar are not accepted for tuition.

    • PayPal and E-mail transfers are not accepted by Queen’s
    International students on exchange or research

    Are you an international student (on exchange or research) who only has to pay UHIP, but doesn’t have a Canadian Bank account?

    Please make your payment at a local Bank of Montreal branch. The closest one to campus is 297 King St E, Kingston.

    Be sure you provide the bank with your 8-digit student ID so that the payment can be posted to your SOLUS account.

    Returned Payments

    Once a payment has been returned from the bank for any reason, a $40.00 service charge is applied. If the return was caused by a bank error, upon request, the Office of the University Registrar will issue a receipt for the service charge in the event you wish to seek reimbursement from your bank. If you are on the Payment Plan for Graduate students (PPL), there may be additional implications for a missed PPL payment.