Room Changes

Want to Change Rooms?

To request a room change, you will need to complete a Room Change Request Form on the Residence and Dining Portal outlining why you feel a room change is necessary and detailing what efforts you have made to address and resolve issues. 

Information about requesting a room change:

  • The information used to complete the Room Change Request Form is shared with Residence Admissions and the Residence Life Coordinator (RLC) for your building. Your RLC may request a meeting with you to discuss your request. 
  • Not all medical requests are prioritized. If you would like your request placed on a prioritized list due to medical reasons, you must have your doctor fill out the Residence Health Accommodation Form for it to be considered. Prescription notes and requests on Doctor letterhead are not accepted. Even if your documentation is received, waiting for a suitable room that meets your doctor’s recommendation is based on room availability. 
  • It’s often difficult to honour medical requests after students have moved in due to the lack of vacant suitable rooms. If you receive an offer that meets your doctor’s recommendation and refuse, you will no longer be considered a medical priority. All medical information is kept confidential and used only by the Residence Admissions to prioritize requests. 
  • Room changes are based on the merit of the request, not first-come, first-served and depend on availability. Requests may take time, as residences are typically full. 
  • Room offers are based on availability and accommodate specific issues, not preferences. We do not offer showings or tours of rooms. If you decline your offered room, your name will be moved to the bottom of the list.
  • Certain room changes may result in different room charges, affecting your student account. 
  • If a room change is offered for non-medical conditions or roommate conflicts (that could not be resolved with Residence Life staff), a $25.50 administration and room cleaning fee may apply. 
  • If you are offered a double, triple or quad room, you will not be given information about your new roommates or a chance to meet them due to privacy policies that protect student rights.

Interior of a room in Smith House. Room features a bed, desk, and some shelving.

View of the side of Brant House on a sunny day. Gordon Brockington House is in the background.

​​A double room in Jean Royce Hall. Room features two beds, desks, and wardrobes.