Residence Accommodations

Residence Accommodation Process  

We understand that the decision to move into residence can come with many questions and concerns and that there are a wide range of reasons for requesting an accommodation. We are committed to supporting students who have accommodation needs through our accommodation processes.  

Your first step is to ensure that you complete the necessary forms by the specified deadline(s) along with any required supporting documentation. Please be assured that all accommodation and dietary needs requests are individually reviewed. If we require more information, we will contact you.  

Using the information you have shared, during self-selection, you will be able to choose from a selection of rooms across the system that meet your approved accommodation. We are committed to accommodating the requirements of students with disabilities; however, accommodations are based on individual needs and not room type or building preference. Some specific and/or complex accommodations may require the Residence Admissions team to place you manually. If your approved accommodation requires manual placement, we will inform you. Preferences not related to your accommodation or health condition are outside the scope of this process and are not guaranteed. 

If you have concerns about your accommodation request and want to talk with someone, we encourage you to reach out to residencesupport@queensu.ca

Accommodation requests are due by the application deadline of June 8, 2023, at 4 pm ET. Requests received after this date will be considered but room availability may be limited, and late accommodation requests may not be able to be resolved prior to move-in. 

If you are a student with dietary needs relating to dining on campus, visit Dietary Accommodations for all you need to know!

Student Dining and Residence Portal

Residence Accommodation Information  

  • Queen’s Residences is a high-density living environment, and controlling aspects of these spaces can be difficult. We strongly encourage students who may have environmental health concerns to consider if accommodation in residence is safe and conducive to their lifestyle and health condition.  

  • Please contact the Residence Admissions team if you have a parent, guardian, or sibling with a disability such as mobility, vision or hearing impairment that may require accommodation when visiting your residence building.  

  • We will consider room change requests based on health needs after the application deadline, but we have limited rooms to meet health accommodations after self-selection. 

Health Accommodations

If your accommodation request is due to a disability or health condition, you must fill out a Health Accommodation Form (including requests for long beds – taller than 6’ 4”) which is accessible through the Student Residence and Dining Portal. You will need to have your form filled out by your healthcare provider (e.g., family doctor, psychologist). It helps us to better understand your needs if your healthcare provider can provide examples of how the functional impact of your disability or condition is specifically addressed by the requested accommodation. Please note that disclosure of a diagnosis is optional and is not necessary to receive accommodations in residence. Once your healthcare provider has filled out this form, you must upload it through the Student Residence and Dining Portal. 

Non-Health Accommodations 

As part of the residence application, our Residence Admissions team will also consider requests for: 

  • Requests based on gender identity and/or gender expression 

We are committed to supporting all students in feeling safe and welcome in their residence community and will support students with requests based on gender identity and/or gender expression. Most residence buildings and floors are open to students of all gender identities. 

  • Creed/spiritual based requests or needs 

Creed/spiritual based requests or needs will be considered by our Residence Admissions team. It helps us to better understand your needs if you can provide as much information as possible about why the requested accommodation meets your need/functional impact. If there is any additional information required based on what you have provided, we will contact you via your Queen’s email. 

Student Dining and Residence Portal 

Dietary accommodations

If you have completed a Residence Health Accommodation form and you require a dietary accommodation, you must complete the Food Allergy and Dietary Need Form in the Student Residence and Dining Portal. This is separate from the Residence Health Accommodation Form. 

If you have a food allergy, intolerance, food-related medical condition, dietary need related to religious or cultural observance, or you follow a vegetarian/vegan diet, you will need to ensure you complete the following: 

  • Complete your Food Allergy and Dietary Need Form accessible in the Student Residence and Dining Portal.  
  • Book a confidential one-on-one meeting with the Registered Dietitian in advance of coming to campus to discuss your dietary needs and the supports available on the meal plan.  
  • “Ask Before You Eat.” Share your dietary needs with a chef or manager before making each of your meal selections. The Chef’s will provide individual assistance in making safe and informed dining choices.  

Once you have completed the Food Allergy and Dietary Need Form, the Registered Dietitian will contact you to schedule a private consultation to discuss your requirements to ensure you have the information you need to dine safely on campus. As the meal plan is mandatory and included in your fees, we are committed to helping you explore suitable dining options.  

*If you would like to discuss dining with allergies over the summer, you can book a virtual appointment with our Registered Dietitian or contact the main office at 613-533-2953 or email dietitian@queensu.ca

Learn more about how we support your Allergy & Dietary Needs 

Safe Dining

At Queen’s University, we take allergies and other dietary needs very seriously. You can start planning ahead for safe dining on campus by: 

  • Reviewing important information about dining with dietary needs on campus
  • Learning about what it means to Ask Before You Eat
  • Previewing Special Diet Options  in dining halls and retail food locations 
  • Learning about true balance stations and Gluten-Free Friendly Pantries  
  • Understanding protocols if you have a severe food allergy and are at risk of anaphylaxis