Academic Advising

Have a question about your academics? Use our resources and online tools or connect with an academic advisor.

We are here to support your academic journey in Arts and Science. Browse our various online tools below and, if you still have questions, connect with one of our academic advisors to have your questions answered. 

These resources are for on-campus students only. 

  • Academic Calendar - details on degree plans, course lists, and course descriptions.
  • Academic Progress Report in SOLUS - designed to give you advice on what courses you will need to take to complete your degree.
  • Degree Quick Check Form - receive your degree requirements by email.
  • GPA Calculator - determine the grades you need to obtain a specific cumulative GPA, or input your predicted grades and find out your GPA.
  • Major Maps and MyMajorMap tool - major-specific advice on academics, extra-curriculars, networking, international opportunities and career development all in one place.
  • Academic Consideration - for situations where extenuating circumstances are interfering with your ability to complete academic requirements related to a course(s) for a short period of time.
  • Academic Appeals - you want to request a review of (or to challenge) an academic decision they have received.
  • Change of Plan - learn how to submit a change of program, plan, or certificate request. 
  • Preparing an Academic Plan - a downloadable PDF guide to create your academic plan.
  • Dropping a Course - Should I Stay or Should I Go Webinar - feeling overwhelmed with your course load? this session will outline some options and provide you with some answers to help you make these big decisions.

These resources are available to all Arts and Science students, including Arts and Science Online Students.

Here are all the different ways you can receive academic support:

  • Call us: Call us: for general inquiries please call 613-533-2470 to speak to one of our Student Resource Assistants (SRAs). Monday-Friday (Except Tuesday), 8.30 am-12 pm and 1 pm-4.30 pm (Eastern Standard Time), Tuesday 10.00 am - 12 pm and 1 pm - 4.30 pm (Eastern Standard Time). During peak periods, it may take some time to get through to an advisor. We are working as hard as we can to help you and your patience is appreciated. 
  • Online appointments: We offer a number of 30-minute online appointments via Zoom. Please use the online booking system linked below to book an appointment. Appointments will open on a rolling 72 hour basis (e.g, a 1pm appointment for Thursday, would become available for booking at 1pm on the prior Tuesday), so please check back regularly for new openings.
  • Email advising: for non-urgent inquiries, you can email your question(s) to Along with your question(s), please include the following details in your message: full name, student number, program, and year. We aim to reply within 48-72 hours, but during peak times, such as course registration, it may take longer to receive a response.
  • Afternoon drop-in advising via Zoom: for quick questions you can drop in for a 10-minute, one-on-one appointment with an academic advisor. Please join via Zoom every day from 1:30-3:00pm EST. Note that space is limited

Join Zoom Meeting

For additional academic and non-academic support please visit our Campus Support Services page.


Peer Academic Support Service (PASS) is an academic advising service designed specifically to assist first-year students in their transition into university and to promote academic success. The PASS team is made up of upper-year student volunteers, and regardless of their own area of study, all Peer Advisors are trained to address questions concerning any program within the Faculty of Arts and Science. Please note: PASS advising is only available to on-campus students in their first year of study in Arts and Science.

Connect with a PASS Advisor for help with:

  • Navigating SOLUS 
  • Adding/dropping courses
  • Using the Arts and Science Academic Calendar
  • Understanding academic policies and deadlines
  • Choosing degree programs, plans, and courses
  • Summer term studies
  • Referrals to other Queen’s resources and support services

Meet the 2022-2023 PASS team

Connect with a PASS advisor

PASS is now on Zoom! Each day from 9:00 a.m. to 4:00 p.m. EST, PASS Peer Advisors are here to chat with you and answer your questions. All conversations with Peer Advisors are private and confidential. Drop in anytime during the Zoom advising hours, and the Peer Advisor will move you from the “waiting room” into the Zoom session when it’s your turn.

We encourage you to plan out your questions and do any preliminary research beforehand so that you’re well-prepared to make the most out of your advising conversation. Expect your meeting with a PASS Peer Advisor to take about 15-20 minutes, but of course if you just have a quick question or two, that’s fine as well.

Join the Zoom session

You can also email your questions to to receive a written reply from a PASS advisor.


A warm welcome to our new Academic Advisor for Indigenous Students, Jenna Kring. Still new in their role, Kring says one of their first goals is to set up a working group designed to support Indigenous students and the various ceremonies they will partake in over the academic year. You can learn more about their role and their support of Indigenous Students in the Faculty of Arts and Science in our story Meet Jenna Kring - Academic Advisor, Indigeneous Students.


Meet Daralyn Auld, our Academic Advisor for International Students. Daralyn joined the Faculty in May 2020, and played a key role in ensuring international students received quality education, and academic support, during the covid-19 pandemic. Learn more about her role and her support of International Students in the Faculty of Arts and Science in our story Meet Daralyn Auld - Academic Advisor, International Students.