Campus & Community Support Resources

No matter what faculty or school you belong to at Queen's, there are people on staff to help you with your academics and adjustment to student life.

The transition to university life is a big one – and part of it is adjusting to the challenges and workload that are part of being a Queen’s student. At Queen’s you are never alone. We have many offices dedicated to helping you learn, think, and do.

The Learning Commons

The Queen's Learning Commons (QLC) is both a hub of services supporting formal academic programs and a meeting place within Stauffer Library. It encompasses physical and online environments, accommodating different approaches to learning.

The QLC provides resources, workshops and seminars, and one-on-one professional consultations for students who want to enhance or develop their skills.

The QLC is composed of:

AMS Peer Support Centre

  • Offers 1-on-1 peer support to undergraduate students on a variety of issues. If you don’t know where to go to access support, start by meeting with a peer!
  • 613.533.6000 x75111
  • JDUC, Rooms 24 and 36
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If you are experiencing an ongoing health concern, we would recommend that you connect with Queen’s Student Accessibility Services (QSAS) to secure Academic Accommodations.

Academic Accommodations are designed to remove barriers for students experiencing disability related impacts. While accommodations equalize learning opportunities, student must meet the academic requirements and standards of their courses.

To register, follow the instructions on the New Students to QSAS webpage. 

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Bounce Back is an academic support program for first year undergraduate students with a GPA of 1.6 or below. Bounce Back is about working with students to ensure they get back on track and make progress towards their academic goals. Those who opt-in to the program will be partnered with an upper-year mentor.

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The Campus Security and Emergency Services website has been developed to bring greater awareness of the many and diverse services offered by the Campus security and Emergency Services team.

The site is responsive, therefore information is more readily accessible on portable devices - i.e. phone and tablets - as well as laptop and desktop computers.

Should you need to contact Campus Security and Emergency Services, please dial 613-533-6111 (or x36111) for on campus emergency response.

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As the central provider of career education and employment support services at Queen’s University, Career Services serves undergraduate, graduate and alumni from all disciplines. They offer a comprehensive range of accessible services to support and empower students in making informed decisions about their career, further education and employment goals.

Career Services 
Gordon Hall, 3rd floor 
74 Union Street

Weekdays, 8:30 – 4:30 PM (Sep-Apr)
Weekdays, 8:30-noon, 1:00-4:30 pm (May-Aug)
Open year round
613.533.2992
mailto:mycareer@queensu.ca

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Queen’s University International Centre (QUIC) is a support service for all members of the Queen's community and through its activities promotes an internationally informed and cross-culturally sensitive learning environment.

Queen’s University International Centre

  • Mitchell Hall 208, 2nd Floor
  • +1-613-533-2604
  • 69 Union Street

Four Directions

  • A home away from home, a hub of activity, and a key resource for Queen’s Indigenous students.
  • 613-533-6970
  • 144 and 146 Barrie Street

Faith and Spiritual Life

  • Confidential counselling, ceremonial services, interfaith community development, and spiritual support.
  • 613-533-2186
  • Mitchell Hall, 2nd Floor
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Queen's is committed to helping students maintain a healthy lifestyle and thrive in a positive learning environment.

Student Health Services

If you have an ongoing health condition and will require involvement with our on-campus family physicians, including prescriptions for medication, contact your family doctor or previous post-secondary institution health service to arrange a transfer of pertinent health records (including immunization records) to Queen’s Student Health.

www.queensu.ca/studentwellness

(613) 533-2506

Counselling Services

If you have seen a counselor in the past, and anticipate that you may want to see a personal counsellor at Queen's, please contact the Student Wellness Services office to get more information about the counselling services available on campus and to discuss transfer of information from your previous counsellor.

www.queensu.ca/studentwellness
(613) 533-6000, ext 78264
counselling.services@queensu.ca

Empower Me

  • Offers 24/7 multilingual counselling
  • 1-844-741-6389

Therapy Assistance Online (TAO)

Interactive Tool to help you manage the stressors that can come with university life.

Good2Talk

  • Free 24/7 professional confidential counselling
  • 1-866-925-5454

Telehealth Ontario

  • Confidential advice from a registered nurse. Open 24/7.
  • 1-800-797-0000

Sexual Violence

Sexual Violence Prevention and Response Team

  • Non-emergency support to help you understand your options and connect you with services following an experience of sexual violence.
  • 613-533-6330
  • Barb Lotan (bjl7@queensu.ca)

Ban Righ Centre

  • Support for women of all ages, particularly those with children.
  • 613-533-2976
  • 32 Bader Lane

Sexual Assault Centre Kingston offers free, confidential, non-judgmental support for all survivors regardless of recent and/or historic sexual violence in KFL&A. They also have a 24/7 crisis and support line 1-877-544-6434 or 613-544-6424. 

  • We Believe Survivors provides free, confidential, non-judgemental support for all survivors of recent and historic sexual violence in KFLA. Live chat on their website, or text 613-544-6424 to be connected to a trained crisis and support volunteer. This service also offers accompaniment services for medical or legal appointments. This service is run by Sexual Assault Centre Kingston.

Sexual Assault/Domestic Violence Program through Kingston General Hospital. Available 24/7 through the Emergency Department at KGH.

Other Health Services/Resources at Queen's

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Q Success is a transition program to help first year students develop knowledge, attitudes, and skills to support their personal and academic success at Queen's.

The program is delivered by training upper year peer mentors and professional staff who run a series of interactive sessions throughout the fall term.

Students who opt-in to the program are placed into small cohorts where they will learn how they can shape their first year experience at Queen's! The program runs for six weeks during the fall term and meetings are held weekly for 1 1/2 hours each. Three starts program start dates will be offered when registration opens in the summer.

For more information contact the Q Success Program Coordinator, Office of the Vice-Provost and Dean of Student Affairs qsuccess@queensu.ca.

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